Contact us
Customer Support
We're here to assist you with any inquiries about our products, orders, or services. Our dedicated support team is committed to providing you with the best shopping experience.
Business Hours
Monday to Friday: 9:00 AM - 6:00 PM (GMT)
Saturday: 10:00 AM - 4:00 PM (GMT)
Closed on Sundays and public holidays
Our Headquarters
Company name：Jiawenhe (Beijing) Trading Co., Ltd.Company address：Room 115, 1st Floor, No. 85, Huilongguan West Street, Huilongguan Town, Changping District, Beijing
Response Time
We strive to respond to all emails within 24-48 hours during business days. For urgent matters, please include "URGENT" in your email subject line.
For quick answers to common questions, please check our FAQ page which may help resolve your inquiry faster.